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Eligibility Window: You have 14 days from the date of delivery to request a return.
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Item Condition: Items must be unworn, unwashed, unused, and in their original packaging with all tags attached.
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Non-Returnable Items: Final sale items, gift cards, and personalized products cannot be returned.
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How to Start a Return: Email us at support@zivah.com with your order number and reason for return.
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Refunds: Once we receive and inspect your return, approved refunds will be processed back to your original payment method within 5 to 7 business days.
Contact Us: Questions regarding returns? Reach out to us at support@zivah.com.