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Zivah gives you hassle-free Online Shopping in Pakistan with 7 days return & exchange policy. If you are not satisfied with the product you've received, you can return or exchange it within 7 days from the date of delivery. Please note that all returned products shall meet our conditions (i.e. Items shall be in the same condition with complete packaging. To claim for return & exchange Call/Whatsapp +92 335 2037717. Below are some prerequisites for the return or exchange policy.
- Read the care label inside the garment.
- In case you have received a defective suit exchange can be claimed within 07 days of purchase but it must be in its original condition with the receipt, original label card, and all pieces + accessories.
- Shipping charges are strictly non-refundable and non-returnable in any form.
- Incorrect item received can only be returned to Zivah office, subjected to the item being returned in its original condition. International orders can not be returned or exchanged.
- All prices displayed are inclusive of shipping charges and taxes. Shipping charges will be computed and shown on the checkout page after the shipping mode is selected.
- Please note that color may slightly vary due to differences in mobile,
Computer screen and high-quality camera and lightning used during professional photo-shoot.
- Zivah reserves the right to update the terms and refund policy without any prior notice.
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